• Quality – We are dedicated to maintaining your standard of excellence.
• Confidentiality – Your marketing secrets are safe with us!
• Prompt Service – Most 1-2 hour audio files will be transcribed and delivered within 48-72 hours. 24-hour turnaround is available, as well, on projects 60 minutes or less that are received before 5pm EST. Arrangements for larger projects should be made in advance. We will work within your scheduling needs.
• Professionalism – Our skilled transcriptionists are competent, experienced, and thorough.
• Communication – We will keep you informed of your project’s status! No more guessing when your transcript will be delivered.
• Accuracy – We assure you of complete accuracy in content and spelling.
• Efficiency – If you have a deadline to meet, tell us and we will achieve it with outstanding efficiency.
• Flat Rates – Our prices are billed by the word. A standard 1-hour MP3 file is approximately 10,000 words, or $100.00
• Guarantee: If after receiving your product from us you are not completely satisfied with our service, contact us within 7 days, and we will gladly refund your payment.

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